What is the job of an Account Service Representative?

Account Service Representative

Definition of an Account Service Representative:

The account service representative is primarily responsible for managing client financial accounts and records within a company. These representatives usually work in an office environment, though some can work from a home office

Responsibilities of an Account Service Representative: 

There are mentions responsibilities of an account service representative resumes representing typical tasks they are likely to perform in their jobs.

  • Manage partakers in the classroom as well as On Job Training to ensure their success and any barriers to completion are immediately addressed. 
  • Educate veterans and the council community on veteran benefits as well as academic conditions needed to negotiate academic aims. 
  • Give internal and external clients a formal communication of disquisition results on high position escalate concerns using various communication methods. 
  • Coordinate services for new software customers to help ensure efficient perpetration of EDI software. 
  • Determine that the proper ICD-9 codes are on the cases encounter form to facilitate the billing process. 
  • Promote state programs and work with mates to ensure the Workforce Development Board is offering the demanded programs to insure a viable pool. 
  • Review medical attestation and consult with health care providers when documentation is inadequate for coding purposes. 
  • Review vendor’s job development approaches and makes recommendations on the perpetration of workforce development procedures. 
  • Advance communication expertise by determining the reason for delinquency, evaluating customers’ financial terrain, and negotiating strict repayment terms 
  • Corroborate Medicaid waives eligibility forenoon-emergency transportation.  
  • Respond to IRS notices as well as vendor inquiries. 
  • Help equivalent reviews between the A/ R and deals departments to ensure effective service to guests and effective collection of receivables. 
  • Promote skilled partakers to OJT employers. 
  • Research denied Medicaid bills and resubmitted with correct information. 
  • Prepare Client specific billing forms and all necessary documentation to accompany A/ R checks 
  • Communicate with consumers following Fair Debt Collection Practices Act (FDPA) compliance regulations. 
  • Document all collection activity consistent with FDCPA training. 
  • Initiate follow-up calls to clients and maintain confidentiality and security of information, as expected under Health Insurance Portability & Accountability Act (HIPAA) security compliance.

Education and Training:

Educational requirements and certifications are an important part of scoring your first job. If you have done a specific specialization in any field of your interest. You must know what kind of educational requirements you need to fulfill to score this job. That is why we are also providing you with a complete list of academic qualifications that you need to achieve before applying for this job. So, here is the list of educational requirements to become an account service representative.

  • A high school diploma or GED.
  • A Bachelor’s degree in Marketing, Communications, Business Administration, or a related field is advantageous.
  • Proven experience in sales or customer service.


Nowadays companies may skip the educational requirements in some cases, but the skill requirements for jobs like this are not negotiable. Companies pay a large sum of money to people who may not have any relevant subject studies. But, what they do have is the required skill set. This is the ongoing shift of requirements happening in the world. However, if you don’t have the skills required to be an access representative. That’s fine. Because we will tell you the basic requirements so that you can work on them to develop a good skill set and earn a reputable amount of money. 

So, let’s start by looking at the most common and highly demanded skill requirements for an account service representative.

  • Proficient in all Microsoft Office applications.
  • The ability to do multitask.
  • Strong negotiation skills.
  • The capability to work in a fast-paced environment.
  • Effective verbal and oral communication skills.
  • Attention to detail


The national average payment of an account service representative is $40,000 per year in the United State. So, they can earn $3,300 per month. The payment ranges can vary widely depending on so many important factors, including education, certifications, additional skills, and the number of years you have spent in your profession.


Getting your first job is a critical yet very crucial stage. You should have all the necessary certifications and qualifications. However, if you don’t know where to look for a suitable job, you might end up wasting your precious time looking in the wrong place through inaccurate means. So, what can you do? Worry no more. We have got you covered because we can show you the best opportunities in your country, or even in your city. Just visit our website’s main page and search for your desired job opportunity using our advanced job searching engine.

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