What is the job of an Account Service Associate?

Account Service Associate

Definition of Account Service Associate:

The account service associate is responsible for complying with the customs regulations, including maintaining minimum order fill rate and on-time shipment to reduce financial exposure due to noncompliance.  

Responsibilities of Account Service Associate:

There are some mentioned responsibilities of an account service associate resumes representing typical tasks they are likely to perform in their jobs.

  • Understand and comply with each account’s demands and expectations. Responsible for ensuring client satisfaction. 
  • Manage client orders. Identify disagreement to program terms including pricing, payment terms, freight terms, and product identification; resoluteness and document all amendments. 
  • Develop and analyze order status reports by account to ensure effectively as well as timely order flow. Take action with other departments or external parties to resolve exceptions to full rate and on-time shipment or delivery ambitions. 
  • Follow up-to resolution with the allocation, forecasting, as well as supply planning on backorders. 
  • Examiner orders through distribution and business and acts as a facilitator to minimize detainments.
  • Track and trace orders through contract carrier networks to ensure on-time delivery 
  • Take applicable action with an account, if necessary. 
  • Through nonstop improvement, take corrective action to fix inefficiencies in the order to delivery process. partake in cross-functional brigades for companywide advancements 
  • Maintain accurate databases both internally and externally on account websites. 
  • Promote and retain deals through management of item negotiations, rolling product changes, product allocation, and reverse orders 
  • Ensure data integrity of item detail handed to regard during initial item set up and throughout any item changes 
  • Maintain strong client connections through proactive account management 
  • Maintains outstanding communication with other teams and areas within the Company 
  • Fosters the collaboration philosophy within the workplace 
  • Requires regular attendance to perform essential element as contained herein between the assigned start and end times for work 
  • All other projects as assigned by the management

Education and Training: 

Education and Training are such important aspects while searching for any job. You must know what are the minimum and maximum academic qualifications that are required for a certain job. This will help you filter your job search and provide more insight into what you can expect from your overall routine. Moreover, salary expectations and a few other things can be identified using this simple metric.

So, let’s look at the educational and training requirements for an account service associate job:

  • Associates or Bachelor’s level degree is preferred
  • Minimum 3 to5 years customer service experience
  • SAP experience is preferred


Skill can be thought of as the basic practical experience that anyone has to apply the knowledge learned via different mediums. Skills are as much important as education. You can also have skills without educational qualifications but those skills sometimes do not account. You have to have the basic and fundamental concepts of the subjects you are going to apply practically. Moreover, the combination of accurate skills and educational qualifications can lead to a better position within the industry.

So, let us check out the basic skill requirements for an account service associate job:

  • Strong Microsoft Office skills 
  • Experience with the proficiency in Microsoft
  • Must be accurate, detail to oriented
  • Demonstrated analytical skills 
  • Problem-solving skills
  • Excellent interpersonal skills 
  • Strong leadership skills and team management
  • Demonstrated experience communicating professionally & positively in a demanding environment


The national average payment of an account service associate is $50,000 per year in the United State. So; they can earn $4,100 per month. The payment ranges can vary widely depending on so many important factors, including education, certifications, additional skills, and the number of years you have spent in your profession.


So, finally, we are here with the conclusion of the whole discussion. We have overlooked the definition of an account service associate. Moreover, we also discussed what roles are there in the market that need to be performed. After a detailed discussion on the topic, we mentioned the educational requirements and skill set requirements. Then, Lastly, we checked out what the salary expectations can be in this field. But, now to answer the final query in your mind.

Yes, we know you are wondering where I can apply for this designation. Don’t worry. We have you covered with this as well. You do one of the two things. Firstly, you can search for opportunities online. You can do this by checking out some of the efficient Job searching platforms. Secondly, you can visit our website’s main page. Then you can search for any desired designation to get the most feasible open positions.

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