What is the Job of an Account Resolution Analyst?

Account Resolution Analyst

Definition of an Account Resolution Analyst:

The account resolution analysts are responsible for efficiently managing accounts receivable by evaluating the debtor risk and the timely resolution of purchased accounts. An Account Resolution Analyst contact clients as well as establish the reason for past unsettled account situations.

Responsibilities of an Account Resolution Analyst:

There are some mentioned responsibilities of an account resolution analyst resumes representing typical tasks they are likely to perform in their jobs.

  • Handles a high volume of third-party claims, ensuring accurate information is submitted to payers via clearinghouse and payer intermediary.
  • Initiates the actions necessary to correct problems that help claims submission or connections individualities responsible for taking corrective action as well as documents all actions meet. 
  • Completes diurnal claims submission within the timeframe designated by the administrator. Resubmits claims via clearinghouse or payer intermediary with updated or corrected information based on departmental request. 
  • Resolves all clearance house rejections from third-party payers on a diurnal basis. Moreover, Identifies and reports trends of claim edits and rejections to an administrator for additional review. 
  • Follows up on a high volume of paid and overdue claims to expedite prompt and accurate payment based on established department workflows. Determines the reason for nonpayment and takes appropriate follow-up action to ensure resolution. 

Additional Roles:

  • Documents all follow-up actions on accounts in a clear and concise manner. Follow-up activities are primarily performed via telephonic and web grounded methods of communication with all third-party payers/self-pay cases as well as internal communication with other company departments to grease payment of claims. 
  • Performs a variety of duties necessary to resolve individual outbound and inbound credit balances based on the departmental procedure. Moreover, Posts adjustments to maintain the integrity of the account as needed. 
  • Maintains general knowledge of billing demands, payer payment methodologies, and self-pay billing guidelines. Keeps abreast of changes to civil, state, and insurance regulations. 
  • Performs all other duties as requested including identifying problems as well as delinquent accounts after exhausting all avenues of collections and advises Supervisor of the essential for intervention. 
  • Recognizes the problem areas and trends that impact account resolution and makes suggestions for improvements. Laboriously participates in staff meetings, seminars, training sessions, and workgroups to advance departmental aims.

Education and Training:

Educational requirements and certifications are an important part of scoring your first job. If you have done a specific specialization in any field of your interest. You must know what kind of educational requirements you need to fulfill to score this job. That is why we are also providing you with a complete list of academic qualifications that you need to achieve before applying for this job. So, here is the list of educational requirements to become an account resolution analyst.

  • A college degree is preferred.
  • Minimum two years of transportation or customer service-related experience is preferred.


  • Extensive information of third-party insurance carriers and their billing and reimbursement requirements. 
  • Excellent analytical and organizational skills. 
  • Demonstrated capability to perform detailed analysis quickly and accurately in a high volume, 
  • Fast-paced environment. 
  • Capability to communicate effectively both written and verbally.
  • A Microsoft Office skill is preferable. 
  • Proven capability to effectively navigate various payer websites and other web-based applications.


The national average payment of an account resolution analyst is $71,000 per year in the United State. So; they can earn $5,900 per month. The payment ranges can vary widely depending on so many important factors, including education, certifications, additional skills, and the number of years you have spent in your profession.


So, finally, we are here with the conclusion of the whole discussion. We have overlooked the definition of an account resolution analyst. Moreover, we also discussed what roles are there in the market that need to be performed. After a detailed discussion on the topic, we mentioned the educational requirements and skill set requirements. Then, Lastly, we checked out what the salary expectations can be in this field. But, now to answer the final query in your mind.

Yes, we know you are wondering where I can apply for this designation. Don’t worry. We have you covered with this as well. You do one of the two things. Firstly, you can search for opportunities online. You can do this by checking out some of the efficient Job searching platforms. Secondly, you can visit our website’s main page. Then you can search for any desired designation to get the most feasible open positions.

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