What is the job of an Account Collector?

Account Collector

Definition of an Account Collector:

The account collectors are responsible for finding a solution that is acceptable to the debtor and maximizes payment to the creditor. Active listening to the debtor and paying attention to his or her concerns can help the collector negotiate a solution.

Responsibilities of an Account Collector:

There are some mentioned responsibilities of account collector resumes representing typical tasks they are likely to perform in their jobs.

  • Manage patient focuses reports, collection modules, provider or facility A/ R, collections, patient discharge letters. 
  • Examiner all assigned accounts by reviewing the customer’s aging, manage all implicit bad benefits, DSO, aging. 
  • Induce deal leads for directory & internet advertising. 
  • Clean up A/ R drastically by back billing Medi-Cal claims and appealing several PPO claims. 
  • Corroborate and run eligibility on the following insurance, Medi-Cal, Medi-Cal HMO, Medicare, and Medicare HMO. 
  • Collect and document delinquent accounts in accordance with departmental guidelines. 
  • Negotiate repayment and help clients find results to correct delinquent accounts within regulations. 
  • Analyze the EOBs to make sure insurances paid the correct amount. 
  • Take the payments, bye-check or ACH, make suitable arrangements, and offer options. 
  • Review bankruptcy, foreclosure, deed in lieu, short sale, & decease accounts. 
  • Complete medical coding and billing for outpatient and inpatient services, including all CPT and ICD9 canons. 
  • Dissect claims before they’re shooting out to ensure that payer information and CPT canons are correct. 
  • Process ACH, checks, or disbenefit payments with the client’s blessing and duly notate the client’s account. 
  • Check eligibility of benefits, claims status online, rendering, ICD-9, follow-up, and post payments.

Education and Training: 

Most account collectors are required to have a high school diploma, GED, or suitable equivalents and some employers prefer applicants who have taken some college courses. Actually, the account collector needs strong communication, accounting, basic computer courses and 1 year of experience in telemarketing is also preferred. 


Sometimes Education is not enough. You must also know about the skills that you will be required to perform a certain job. Skills are the basic understanding and your ability to perform something with extreme efficiency. However, industries and companies nowadays don’t just require job-related skills. Soft skills are also in high demand among every other industry.

However, here are the skills you require to become an account collector:

  • Excellent Verbal or oral communication skills 
  • Active Listener and speaking skills
  • Emotional Intelligence skills
  • Capability to Problem Solve
  • Attention to the Detail
  •  Good understanding of technology
  • Outstanding phone etiquette skills
  • Proficient computer and mathematical skills
  • Resilient with impolite customers.


The national average payment of an account collector is $37,000 per year in the United State. So; they can earn $2,000 per month. The payment ranges can vary widely depending on so many important factors, including education, certifications, additional skills, and the number of years you have spent in your profession.


As we have completed our discussion about the account collector designation. We informed you about the various aspects anyone needs to know while they are looking for jobs. We think it is our righteous duty to provide our readers with the most authentic and valid information. So, we told you about aspects such as basic definition, responsibilities, education & certifications, skill requirements, and salary. Now, it is time for us to show you the last and the most important information you require to start your path as an account collector.

Where to get Employment! This is one of the most important questions left for us to answer. So, the answer is that you can seek employment via any online job searching platform. These include many job searching platforms such as indeed, jooble, and a few others. You can also build up a linked profile and get started with sending connection requests to as many recruiters as you like. However, if you want to keep things simple and don’t want to worry much about the headache of finding the best opportunity for yourself. Akandle! Yes, we are here for you. Firstly, visit the main page of akandle. Then type in the job designation and select location. Hit Enter. Follow the simple steps and find the best opportunity right on your doorstep. It’s that simple.

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