What is the Job of an Access Director

Access Director

Definition of an Access Director:

An Access Director or patient access director is the person who is responsible for the registration and collection of data regarding incoming patients. This designation is related directly to the vast industry of health care. However, directors may work independently or collaboratively with the other staff members. This totally depends on the type and magnitude of the health care facility they are working in. They have to overlook the whole procedure of collecting data and processing it to make useful information for the health care organization. Sometimes they need to step in and resolve matters personally if the lower staff is unable to handle the situation. They continuously look for ways to improve the organization’s data collection capacity. Let’s discuss the responsibilities of an Access Director in detail:

Access Director
Portrait of nurse writing prescription

Responsibilities of an Access Director:

An access clerk is considered the first contact to every patient. Here are some of the responsibilities of an access clerk:

  1. They collect all the relevant registration data from incoming patients with expert communication so that the patients don’t have any problems in sharing the required information.
  2. After the discussion with other staff and making health care decisions, obtaining necessary signatures from the patients for initiating the procedures.
  3. Overlooking the Performance of the billing tasks once the whole treatment is complete.
  4. Overlooking the various bookkeeping procedures and maintaining the accurate flow.
  5. Preparing deposits and making sure they get processed.
  6. Upon the completion of treatment, update the insurance information for financial reasons.
  7. Gathering all the documentation, such as forms, test results, doctor evaluation reports, etc., during the treatment and compiling into a record file.
  8. Overlooking the file organizing system and making adjustments as needed,
  9. Listening to the complaints of patients about the data collection procedure and making necessary amendments.

These were some of the basic responsibilities that an access director performs. However, keep in mind that you might have slightly different responsibilities with respect to certain factors such as geographic location, health care facility, experience, and culture. This is a very important step to keep in mind as we don’t want you to stress over any new responsibilities as you start working. Well, now that you know about the expectations from an access clerk, you should know what the educational qualifications required for this job are.

Education & Certification:

The educational requirements for an access director are not much complicated. Checking the educational and certification requirements of any job provides you with insights on the job. However, this step must be analyzed before even beginning your actual higher academic studies. So, you must know what kind of education can get you into the career you want.

However, the educational requirements for a clerk are as follows:

  • High School diploma with any subjects.
  • Bachelor’s degree in any subjects, but health care and medical are preferable.
  • Must have basic knowledge of medical billing and coding procedures.
  • A certificate in Computer Application is preferable.

Training & Skills:

However, let’s just go through all the training and skill you need to have to get a career as an access clerk:

  • The candidate must be highly organized and should have a passion for keeping things organized.
  • Effective communication style.
  • Must be a good listener and pay attention to every detail.
  • Should be an expert on collections procedures.
  • Leadership skills along with compatibility to work in teams.


The national average payment of an access director is $89,200 per year in the United States. So, they can earn $7,400 per month. The payment ranges can vary widely depending on so many important factors, including education, certifications, additional skills, and the number of years you have spent in your profession.


Getting your first job is a critical yet very crucial stage. You should have all the necessary certifications and qualifications. However, if you don’t know where to look for a suitable job, you might end up wasting your precious time looking in the wrong place through inaccurate means. So, what can you do? Worry no more. We have got you covered because we can show you the best opportunities in your country, or even in your city. Just visit our website’s main page and search for your desired job opportunity using our advanced job searching engine.

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