What is the job of a Waiter?


Who is a Waiter?

A Waiter refers to a man who serves tables. Waitress refers to a female who serves tables. For this article, the word “waiter” will be used to refer to both genders. 

Waiters wait on customers at eateries and restaurants to grant them what to eat.

They are well-dressed, neat, well-spoken, and attractive people. Their job description sets them at the front line of the business they represent. So, their carriage goes a long way in representing their companies.

This career does not require any strict course of study. It only involves some set of skills. One of the most important is a high level of self-confidence. Another one is the ability to put on a smile.

This is a very interesting career and you’ll learn so much about it if you keep following.

Who is a Waiter?

A Waiter is a person who takes orders for meals, food, and drinks from customers at an eatery or restaurant. He or she ensures that the company is well represented by what they do. They present menus, help in meal selection, take orders and serve with courtesy. They work bearing in mind that the customer is always right. Waiters are sure to treat every customer with respect and dignity.

In addition, Waiters also take bills from customers and seek their satisfaction. Their job also entails them standing for long hours. They also have to exercise patience with customers who may prove difficult.

Furthermore, they generally work in eateries, restaurants, and establishments with dining halls. They dress corporately, neatly, and in uniforms.  Portraying professionalism and poise to the customers is very important. They are people who customers can see and want to eat. No wonder they are mostly females!

To become a waiter does not need any strict course of study. Proficiency in English is needed in addition to other skills. So anyone with love for what it entails can take up the profession.

Responsibilities of a Waiter

The duties of a waiter are channeled towards customer satisfaction. They are also intended to make a customer fall in love with the restaurant. They include but are not limited to the following:

  • Welcoming customers with warm greetings.
  • Ensuring they know available menus before meeting customers.
  • Presenting menus and also specials to customers.
  • Taking orders for food and drinks.
  • Politely answering questions.
  • Politely explaining whatever isn’t clear to customers.
  • Arranging foods, drinks and delicacies in the serving tray.
  • Serving customers in an orderly and standard manner.
  • Ensuring that customers are not kept waiting for long.
  • Serving tables on a first come first serve basis.
  • Politely explaining to customers why their dishes may be a little bit delayed.
  • Ensuring that dining tables do not lack essentials like table mats and toothpicks.
  • Presenting bills before customers after eating.

Their specific duties are dependent on the kind of organization they work for.

Qualifications for practice as a Waiter

To gain employment and last long as a Waiter in the US, the following are important.

  • A University or College degree in any field.
  • Expertise in English speaking.
  • Great communication skills.
  • A high level of self-confidence.
  • Similar work experience.
  • An attractive look/carriage.
  • Ability to function well even under pressure.
  • Ability to pay attention to details.
  • Great listening skills.
  • Patience.
  • Empathy.
  • Calmness.
  • Perseverance.

Job Opportunities and Environment

Waiters generally work in restaurant settings. These involve eateries and organizations with dining halls such as hotels. Their job can be on a contract basis or it can be permanent. They also work on a shift basis or just for several hours depending on how the organization operates. If it runs during the day alone, they’ll work for hours, if it works all day long, they’ll work on a shift basis.


In the United States, waiters averagely earn between $20,000 and $60,000 a year. The specific salary is of course dependent on the organization. It also depends on the number of hours worked a day. 


Convincing people to eat what you have to offer through your carriage and speech lovely. This is what Waiters do. They make customers feel at home while eating an enjoyable meal. It is, however, a career anyone who loves such engagements should not overlook.

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